FAQs

Shipping:

As all garments are made-to-order please allow 4-6 weeks from day of purchase for your garment to be made.

Domestic

Standard : 2 - 8 business days FREE

Express: 1- 4 business days $15.00AUD

International

Standard: 6-27 Days $20 AUD

Some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances, it is the customer’s responsibility to pay the charges so the goods can be released from the post office.

We cannot cancel your order once it has been dispatched. We will not accept any packages returned to us if you refuse to pay any customs or import duties.

Returns Policy:

At Angel Inferno we hope that you love your forever piece but we understand that sometimes things might not be a perfect fit.

In this case we can offer an exchange or refund for you. 

Returns will only be accepted if garment has not been worn and all original tags are still attached.

You can contact us at hello@angelinferno.com and we can organise for a new garment to be made for you once we recieve your original order. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused and all original tags need to be attached. 

Returns

To start a return, you can contact us at hello@angelinferno.com with your order number.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@angelinferno.com

Exchanges

You are also able to exchange your garment for a different size. You can contact us and we can organise for a new garment to be made for you once we recieve your original order. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@angelinferno.com

Size Guide

We follow the Australian size guide and provide measurements under the 'sizing' tab on all product pages.

You can check out the sizes here. Our Size Guide

Please email us for any questions about sizes or if you require us to help assist you with measuring.